Privacy Notice
This privacy notice sets out how we, Net Solving Limited, Suite 117, Capital Business Centre, 22 Carlton Road, South Croydon, Surrey, CR2 0BS uses and protects any personal information we collect or generate in relation to you whilst using our websites, interacting with us and purchasing our products.
The websites covered by this notice are:
We have reviewed and updated this Privacy Notice to comply with the General Data Protection Regulation (EU) 2016 / 679 and the UK Data Protection Act 2018 (the Data Protection Regulations).
Any future changes to our website which may affect the personally identifiable information collected or used, will be communicated in an update to this Privacy Notice and made available on our website.
What we collect, the source, the purpose of processing and lawful basis
The types of personal data we collect when using our site:
Contact Us data – this information is provided by you, our customer, by consent when filling out the Contact Us form on our website
Cookie data – we use a cookie consent banner for you to manage your cookie settings. Please also see our Cookie Policy here
Links to other websites
Our site may contain links to other sites of interest from time to time. Once you use these links we do not have any control over that external site. We cannot be responsible for the protection and privacy of any information you provide whilst visiting sites that are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to external sites.
Recipients of your data
We use third-party providers (data processors/joint data controllers) to help us deliver our services to you. Where we use third parties to process any personal data collected from this site, we ensure that they have committed to ensuring appropriate technical and organisational measures are in place to meet their obligations under the Data Protection regulations.
Automated decision making
No automated decisions are made using any personal information collected using this site.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your information, via cookies. Please see our Cookie Policy for more information. Our cookie pop up banner allows you to manage your cookie preferences.
Data Transfers outside the EEA
We use selected third parties who are based in the USA.
We use Google G+Suite to manage communications with you. Data may be stored within and outside the EEA.
Aside from our selected third parties, we do not send any Personally Identifiable data collected via our site outside the EEA unless you have consented for us to do so, for example: if you provide contact data which is outside of the EEA.
Your rights
You are entitled to ask about the data that is held about you, subject to certain exceptions. This is called a Subject Access Request (SAR). These should be made by email or in writing at the following addresses:
Email: info@netsolving.com
Address: Data Protection Officer, Net Solving Limited, 14 Brook's Mews London, W1K 4DG
In addition, the Data Protection Regulations provide the following rights for individuals: (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
If you would like to exercise any of your rights under the Data Protection Regulations, please contact us at the addresses above.
We will make every attempt to ensure you are satisfied with our handling of your data queries or requests. However, you have the right to complain to the Information Commissioners Office (ICO) if you are not satisfied with our handling of your requests about the protection of your data. Follow the link below to report a concern to the ICO.
Last updated: February 2021